(HKEx 1985)

Caring Company



Job Responsibilities:

  • Provide 1st Level IT application support for Asia Pacific users
  • Provide support to users in respect of the IT service, relocation, installation, maintenance and operation of computer software and hardware
  • Install, configure and upgrade variety of IT services including network printing, directory structures, user access and file services
  • Anticipate communication and networking problems and implement preventive measures
  • Establish user profiles, user environments, directories, and security for networks being installed
  • Technical Support for Desktop PCs – both Software and Hardware
  • Analyze and resolve technical problems
  • Monitor and report on the progress of all support service as well as inventory management
  • Alliance with internal and external parties to resolve service issues
  • Develop and maintain IT systems documentation

Job Requirements:

  • Higher Diploma in Information Technology or equivalent
  • At least 1 year of IT support experience
  • Basic technical knowledge of network equipment and servers, e.g. Windows server, network router, cable patching, server components, etc
  • Knowledge and practical experience in Information Technology Infrastructure Library (ITIL) processes
  • Good command of spoken & written English and Chinese

We offer a competitive remuneration package, career advancement opportunities and generous fringe benefits to the right candidate. Please apply with full resume & expected salary to :

HR & Admin Department
Microware Ltd.
1/F Century Centre, 44-46 Hung To Road,
Kwun Tong, Kowloon.

Or Click here to Apply Now
(Please mark job reference on envelope and application letter)