Microware

(HKEx 1985)

Caring Company

Career

TECHNICAL SUPPORT ASSISTANT (REF: OS/TSA)

Job Responsibilities:

  • Provide technical support/training for all technology equipment (PC’s, Mac’s, Printers, Video Conference)
  • Manage the inventory of hardware/software, systems life cycle and vendor contracts concerning end-user equipment
  • Virtual Desktop / Desktop / Laptop build, installation, security and hardware management
  • Administration of accounts and resources through Active Directory(AD)
  • Incident support and change management
  • Mobility support (Blackberry, iPhone, Remote access)
  • Other duties as assigned

Job Requirements:

  • Undergraduate degree in Technology or related discipline
  • 1 year experience in IT, desktop support is a plus
  • Passion and interest in end-to-end customer services
  • Flexible and adaptable, responds rapidly to changing agendas.  Able to re-priorities and organize effectively
  • Ability to work under pressure and to tight deadlines
  • Organized with strong attention to detail
  • Ability to work independently or as a member of a team
  • Comfortable in raising issues and ensuring that corrective measures are taken in timely manner

We offer a competitive remuneration package, career advancement opportunities and generous fringe benefits to the right candidate. Please apply with full resume & expected salary to :

HR & Admin Department
Microware Ltd.
1/F Century Centre, 44-46 Hung To Road,
Kwun Tong, Kowloon.

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